April 4th, 2010 by Mohamed Aamer

Microsoft Dynamics Retail Management System – RMS helps small and mid size retailers to automate inventory management, operation management, and sales management process.

MS Dynamics RMS is consisting of two main components:-

  • MS Dynamics Headquarters  – HQ
    The Headquarters level represents the Head office of an organization where all stores data are tied all together at the HQ, strategies, procedures,   promotions, rules, policies are set, and following up daily operations
  • MS Dynamics Store Operations 
    It is consist of  two components to ensure distribution of employees (Store Manager, and Cashier) roles at store:-

    • MS Dynamics RMS – Store Operations Manager
      It is the store back office where all actions related to the store is done, inventory quantity issuance/receiving, physical count, quantity adjustment, and reports on the store level
    • MS Dynamics RMS – Point of Sale – POS
      It is the store Point of Sale – POS where all actions related to customer transactions are done, sales, returns, reservation, sales quotations, first time capture customer information, register opening and closing balances

MS Dynamics RMS – Characteristics

  • Scalability
    MS Dynamics RMS implementation fits wide range of business needs for small and mid market retailers,   it is support single store by using MS Dynamics RMS – Store Operations, and support multi stores chain using MS Dynamics Headquarters
    Retailer have more than one point of sale at same store (Super markets) MS Dynamics RMS can operate more than one POS at same store
  • Reliability
    Real time transactions no need for batches updates, you can inquiry stores sales, inventory stocks on time.
    MS Dynamics RMS  is considered online/offline application, if retailer operate in multi store chain, all transactions occurs on store level and consolidated on MS Dynamics RMS HQ level via internet connection – the communication time is configurable function – in case of there is no internet connection the store operates as standalone store, afterwards upload/download the information from/to MS Dynamics RMS HQ 

MS Dynanics Retail Management System – RMS Structure

 

MS Dynamics RMS Structure

Check MS Dynamics RMS video http://www.microsoft.com/BusinessSolutions/RetailManagementSystem/Demos/mainui_index.html

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