April 21st, 2010 by Mohamed Aamer

Application/Functional Consultant the job title may different from company to another, the person who doing this job is considered as the  middle man between the application &  technology and the seeker of adopting his/er business to that technology.

Consultant skills are parted into two main areas Business Side, and Technical Side, and the most important area is Soft Skills Side which carries the other two sides.

Business Side

Technical Side

  • Have business knowledge in specific business domain (Vertical), or more than one business domain (Horizontal). Vertical business domain break down to sub verticals.
  • Retail business domain (Vertical), Fashion, food & beverage, grocery, and electronics are sub verticals.
  • Supply Chain Management (Horizontal) in Retail business domain and Construction business domain.
  • Understanding business units process, the over lapping between business units, and business process enchantments or business process re-engineering.
  • Understanding the difference between applications. (Client/Server, Web application)
  • Understanding  application flow of information inside out, and application integration in order to map business process to application.
  • Application implementation life cycle. (Sales, Pre-Sales, Analysis, Design, Development, Deployment, Operation, Support )
  • Basic knowledge about Hardware and Software configuration, Network and infrastructure.

Application/Functional Consultant

Soft Skills

  • Communication skills: consultant spend most of his/er time in communication internally with peers, manager, and externally with customer. This communication oral and written in documents, emails, and reports.
  • Presentation skills: helps in presenting the application, or ideas to customer, conduct users training, and presenting the application to prospect customer.
  • Leadership skills: consultants lead meetings, workshops, training sessions, and experienced consultants may lead team.
  • Project Management skills: consultant should understand the areas of project management scope, time, quality, risk, and configuration management since the consultant may getting into Project Management position.
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